In order to create consistency and convenience in the process of ordering and delivering products to customers and our company, the delivery of products is regulated as follows:
1. Subjects of application All customers who sign contracts or confirm orders to purchase products of HCL Company.
2. Delivery method
- We will deliver the goods to your place via shipping service or shipped by HCL.
- When receiving the goods, you are responsible for checking the goods. When detecting damaged, scratched, broken, dented, or wrong goods, sign to confirm the condition of the goods with the delivery staff and immediately notify us for a solution.
- After the customer has signed to receive the goods or take over the goods, hand them over without making any notes or comments about the goods. HCL is not responsible for claims of damaged, scratched, broken, dented, wrong goods, … from customers.
3. Delivery time
- Available goods: Depending on each item, HCL will deliver the goods within 1-3 working days.
- In some objective cases, we may delay delivery due to force majeure conditions such as bad weather, unfavorable traffic conditions, vehicle breakdown on the way of delivery, problems during export. row.
- In the meantime, if you have any questions about shipping information, please contact the company for help.